.alfa-chatbot{--cb-primary: #dc3545;--cb-primary-hover: #c82333;--cb-white: #ffffff;--cb-bg: #f5f5f5;--cb-bot-bubble: #f1f1f1;--cb-text: #333333;--cb-text-light: #888888;--cb-shadow: 0 4px 24px rgba(0, 0, 0, .15);--cb-radius: 16px;--cb-font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-family:var(--cb-font);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;position:fixed;bottom:0;right:0;z-index:999999}.alfa-chatbot *,.alfa-chatbot *:before,.alfa-chatbot *:after{box-sizing:border-box;margin:0;padding:0}.alfa-chatbot-fab{position:fixed;bottom:20px;right:20px;width:60px;height:60px;border-radius:50%;border:none;background:var(--cb-primary);color:var(--cb-white);cursor:pointer;box-shadow:var(--cb-shadow);display:flex;align-items:center;justify-content:center;transition:background .2s,transform .2s;z-index:1000000}.alfa-chatbot-fab:hover{background:var(--cb-primary-hover);transform:scale(1.05)}.alfa-chatbot-fab__icon{position:absolute;display:flex;align-items:center;justify-content:center;transition:opacity .25s,transform .25s}.alfa-chatbot-fab__icon--chat{opacity:1;transform:scale(1) rotate(0)}.alfa-chatbot-fab__icon--close{opacity:0;transform:scale(.5) rotate(-90deg)}.alfa-chatbot-fab--open .alfa-chatbot-fab__icon--chat{opacity:0;transform:scale(.5) rotate(90deg)}.alfa-chatbot-fab--open .alfa-chatbot-fab__icon--close{opacity:1;transform:scale(1) rotate(0)}.alfa-chatbot-window{position:fixed;bottom:90px;right:20px;width:380px;height:520px;background:var(--cb-white);border-radius:var(--cb-radius);box-shadow:var(--cb-shadow);display:flex;flex-direction:column;overflow:hidden;animation:alfa-chatbot-slideUp .3s ease-out;z-index:999999}@keyframes alfa-chatbot-slideUp{0%{opacity:0;transform:translateY(20px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}.alfa-chatbot-header{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;background:var(--cb-primary);color:var(--cb-white);flex-shrink:0}.alfa-chatbot-header__info{display:flex;align-items:center;gap:10px}.alfa-chatbot-header__avatar{width:36px;height:36px;border-radius:50%;background:#fff3;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:16px}.alfa-chatbot-header__title{font-weight:600;font-size:15px}.alfa-chatbot-header__status{font-size:12px;opacity:.8}.alfa-chatbot-header__close{background:none;border:none;color:var(--cb-white);cursor:pointer;padding:4px;border-radius:50%;display:flex;align-items:center;justify-content:center;transition:background .2s}.alfa-chatbot-header__close:hover{background:#ffffff26}.alfa-chatbot-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:var(--cb-bg)}.alfa-chatbot-messages::-webkit-scrollbar{width:4px}.alfa-chatbot-messages::-webkit-scrollbar-track{background:transparent}.alfa-chatbot-messages::-webkit-scrollbar-thumb{background:#ccc;border-radius:2px}.alfa-chatbot-msg{display:flex;align-items:flex-end;gap:8px;max-width:85%;animation:alfa-chatbot-fadeIn .3s ease-out}@keyframes alfa-chatbot-fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.alfa-chatbot-msg--bot{align-self:flex-start}.alfa-chatbot-msg--user{align-self:flex-end;flex-direction:row-reverse}.alfa-chatbot-msg__avatar{width:30px;height:30px;border-radius:50%;background:var(--cb-primary);color:var(--cb-white);display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:700;flex-shrink:0}.alfa-chatbot-msg__bubble{padding:10px 14px;border-radius:var(--cb-radius);font-size:14px;line-height:1.45;white-space:pre-line;word-break:break-word}.alfa-chatbot-msg--bot .alfa-chatbot-msg__bubble{background:var(--cb-white);color:var(--cb-text);border-bottom-left-radius:4px}.alfa-chatbot-msg--user .alfa-chatbot-msg__bubble{background:var(--cb-primary);color:var(--cb-white);border-bottom-right-radius:4px}.alfa-chatbot-inlineTyping{display:inline-flex;align-items:center;gap:4px;margin-left:8px}.alfa-chatbot-inlineTyping__dot{width:6px;height:6px;border-radius:50%;background:#bbb;animation:alfa-chatbot-bounce 1.4s ease-in-out infinite}.alfa-chatbot-inlineTyping__dot:nth-child(2){animation-delay:.2s}.alfa-chatbot-inlineTyping__dot:nth-child(3){animation-delay:.4s}.alfa-chatbot-typing{display:flex;align-items:center;gap:4px;padding:12px 18px!important}.alfa-chatbot-typing__dot{width:7px;height:7px;border-radius:50%;background:#bbb;animation:alfa-chatbot-bounce 1.4s ease-in-out infinite}.alfa-chatbot-typing__dot:nth-child(2){animation-delay:.2s}.alfa-chatbot-typing__dot:nth-child(3){animation-delay:.4s}@keyframes alfa-chatbot-bounce{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-6px)}}.alfa-chatbot-buttons{display:flex;flex-wrap:wrap;gap:8px;padding:4px 0 4px 38px;animation:alfa-chatbot-fadeIn .3s ease-out}.alfa-chatbot-input{display:flex;gap:8px;padding:10px 12px;border-top:1px solid #eee;background:var(--cb-white);flex-shrink:0}.alfa-chatbot-input__field{flex:1;min-width:0;padding:10px 12px;border-radius:12px;border:1px solid #ddd;outline:none;font-size:14px;font-family:var(--cb-font)}.alfa-chatbot-input__field:focus{border-color:#dc354599;box-shadow:0 0 0 3px #dc354526}.alfa-chatbot-input__send{width:42px;height:42px;border-radius:12px;border:none;background:var(--cb-primary);color:var(--cb-white);cursor:pointer;display:inline-flex;align-items:center;justify-content:center}.alfa-chatbot-input__send:disabled{opacity:.5;cursor:not-allowed}.alfa-chatbot-btn{padding:9px 14px;font-size:13px;font-weight:500;font-family:var(--cb-font);border:1.5px solid var(--cb-primary);border-radius:10px;background:var(--cb-white);color:var(--cb-primary);cursor:pointer;transition:background .15s,color .15s,transform .1s;white-space:nowrap}.alfa-chatbot-btn:hover:not(:disabled){background:var(--cb-primary);color:var(--cb-white)}.alfa-chatbot-btn:active:not(:disabled){transform:scale(.97)}.alfa-chatbot-btn:disabled{opacity:.5;cursor:not-allowed}.alfa-chatbot-btn--back{background:transparent;border-color:#ccc;color:var(--cb-text-light);font-weight:400}.alfa-chatbot-btn--back:hover:not(:disabled){background:#f1f1f1;color:var(--cb-text);border-color:#aaa}@media (max-width: 768px){.alfa-chatbot-window{top:auto;bottom:var(--alfa-chatbot-keyboard-offset, 0px);right:10px;width:calc(100vw - 20px);height:var(--alfa-chatbot-vv-height, 100dvh);max-height:calc(100dvh - var(--alfa-chatbot-keyboard-offset, 0px));border-radius:14px 14px 0 0;animation:alfa-chatbot-mobileSlideUp .3s ease-out}@keyframes alfa-chatbot-mobileSlideUp{0%{opacity:0;transform:translateY(100%)}to{opacity:1;transform:translateY(0)}}.alfa-chatbot-fab{bottom:16px;right:16px}.alfa-chatbot-fab--open{opacity:0;pointer-events:none;transform:scale(.8)}.alfa-chatbot-input{padding-bottom:calc(10px + env(safe-area-inset-bottom,0px))}.alfa-chatbot-input__field{font-size:16px}}